Call Us: 780-456-3616

Client Survey

Please help us to better meet you and your pets needs by taking a moment to complete this questionnaire. Your answers will be kept confidential.

Survey Form

* Indicates Required Field

Pet's Name:*
Your Name (optional):
1. Was your call answered promptly?*
YESNO
2. Was our telephone response courteous and helpful?*
YESNO
If not, How can we improve?
3. Did we accommodate your schedule when booking your appointment?*
YESNO
4. On the day of your appointment, Were you greeted promptly and courteously when you entered the reception area?*
YESNO
5. Was our waiting room and exam room comfortable and clean?*
YESNO
If not, How can we improve?
6. Do our hours suit your needs?*
YESNO
If not, How can we improve?
7. Was the wait time before your scheduled appointment appropriate?*
YESNO
If not, How can we improve?
8.Did the veterinarian explain your pet’s problem clearly and completely?*
YESNO
9. Did you feel that your veterinarian’s examination was thorough?*
YESNO
10. Did the veterinarian and/or technician answer your questions completely?*
YESNO
11. Do you feel that your pet received quality professional healthcare?*
YESNO
12. If your pet was hospitalized, did the stay seem reasonable for the illness?
YESNO
13. Would you recommend our veterinary practice to your friends?*
YESNO
14. Have you visited our Facebook page?*
YESNO
Date Service Provided: (m/d/y)
Comments that you would feel would be helpful to our practice:
Email:*
Thank you for completing our survey. Your input is greatly appreciated.

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